Understanding Cloud Communications Security

Recent years have seen companies shift their communications to the cloud at a rapid clip. And with the move has come numerous benefits. Flexibility, hassle-free deployment, increased mobility, high levels of scalability, reduced costs and faster access to upgrades have all made a strong case for embracing cloud computing. Most enterprises now understand that easy and instantaneous communication is essential to keep the breathtakingly fast pace of the current business scene.

On the other hand, cloud telecoms have fostered genuine and enduring concerns over security. With the cloud largely based on the unwarranted access to an untrusted network, aka, the internet, many companies remain reluctant to jump on the wagon.

Despite the risks, however, the benefits of cloud communications make the technology impossible to overlook. Moving to the cloud could be the definitive step to the success of your business.

Switching to Cloud communications

If you’re looking to sign your business up for cloud hosting services, you’ll want to find a provider that is not only vastly knowledgeable in your line of work but can also engage with you in maximizing protections. A collaborative approach between you and your provider is the key to yielding a robust and secure connection between your enterprise network and the cloud.

Below are a few guidelines that will help you build a proper security strategy for your communications:

 

  • Understand the risks

 

Before shaking hands with a provider, you need to understand how the cloud will change the risk profile of your data and communications. For instance, although firewalls find widespread application in private networks, their inefficiencies in protecting communications make them inapplicable for the cloud. This means you will have to restructure your system with a new control mechanism in mind.

Additionally, because cloud services entail hiring some space on a shared internet-based server, your provider will also need to ensure your section is entirely separate from other users of the server, typically through end-to-end encryption.

The risk of malware is also prevalent in cloud communications, as it is on the internet as a whole. If you run a closed-door business, your provider may be able to guarantee protection on your premises. But if you have remote workers or a BYOD (Bring Your Own Device) policy, your cloud solution could easily suffer an attack. Vigilance in keeping all anti-virus protections updated will, therefore, be crucial.

 

  • Insist on transparency

 

The terms of your contract with your provider should over a transparent look at what is in your control and what’s in the firm’s hands. Without a clear definition, you can find yourself with unintended security gaps between you and your provider, which a hacker can exploit in ways like toll fraud, caller ID spoofing, eavesdropping, and access to your user extensions.

 

  • Identify your security needs

 

Trying to secure every last byte of your data will be largely impractical, so instead, set aside the information that has the most value or poses a liability risk to your business, and focus your efforts on it. Consider who among your staff will be discussing sensitive information, and who will be dealing with low-risk information.Data that’s easy to recreate, or that wouldn’t damage your business if compromised is of lower value than records from board meetings, product designs, and customer data.

Cloud security is a tricky topic, especially for new entrepreneurs and SME owners. Upholding high protections standards starts with finding a reliable cloud communications provider, which whom you can create a strong and consistent end-to-end communications posture.

Security shouldn’t be a hindrance to achieving your business goals.

Author Bio:Blair Thomas is a native of Oregon and a graduate from Oregon State University, Go Beavers! He’s passionate about the outdoors & his payment services company he co-founded; eMerchantBroker. When he’s not developing business, you’re more than likely to find Blair globetrotting.

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